Incoming call routing logic

Материал из База знаний VINTEO

The article analyzes the logic of routing and selecting settings (speed and resolution) for a connection during an incoming call to the Vinteo server.

Attention! After deciding which settings will be used when connecting the license restrictions of the Vinteo server will also be applied. If the license does not allow a call to be established with the settings selected during routing the resolution that the license allows will be selected.

Attention! When establishing a connection the server "offers" the connection parameters selected during routing from the corresponding settings. If the VCS client does not support them (supports only lower parameters) there are restrictions for technical or licensing reasons on the client itself, then these restrictions will be applied.

Incoming call from anonymous

Vinteo Логика маршрутизации входящего звонка Для анонима 29.10.2024

Description of logical checks indicated in the diagram

1. Are calls initiated via H.323, WebRTC or SIP to the server from anonymous users allowed? ("System" - "Settings" - "Anonymous connection" - "Allow anonymous connection to the server")?

2. Was the call initiated to a number or only to the server address without specifying the number?

3. Is the dialed number a conference number?

4. Is the conference you are calling enabled?

5. If the call is not to a conference number is the called number the account number?

6. If the call is to a conference, is it open (“Conference” - “Settings” - “Connection settings” - “Open conference”)?

7. If the call is to the account number are anonymous calls to accounts allowed in the server settings ("System" - "Settings" - "Anonymous connections" - "Allow anonymous connections to call accounts")?

8. If the call is neither to the conference number nor to the account number, is there a suitable route in the gateways ("System" - "Gateways" - "Gateway settings" - "Routes")?

9. Are anonymous calls allowed to a gateway with a suitable route ("System" - "Gateways" - "Gateway settings" - "Allow anonymous calls to the gateway")?

10. Are anonymous calls allowed to the conference being called ("Conference" - "Settings" - "Connection settings" - "Allow anonymous connections to the conference")?

11. Is it allowed for anonymous users to get to the auto attendant ("System" - "Settings" - "Anonymous connections" - "Allow anonymous connections to the auto attendant")?

Description of the routing results shown in the diagram