FAQ English: различия между версиями

Материал из База знаний VINTEO
Строка 9: Строка 9:
 
= How does the server behave when there is a lack of licenses? =
 
= How does the server behave when there is a lack of licenses? =
 
If there is a shortage of FHD licenses and HD, VGA and audio are available, licenses with video are selected first, and then only with audio. If there is a shortage of all types of licenses, the server prohibits the user from joining the conference by hanging up the call both from the conference and to the conference. If a call is made from a conference, this event is recorded in the log of this conference, if the call is incoming, then in the “Logs” located in the “Reports” of the server.
 
If there is a shortage of FHD licenses and HD, VGA and audio are available, licenses with video are selected first, and then only with audio. If there is a shortage of all types of licenses, the server prohibits the user from joining the conference by hanging up the call both from the conference and to the conference. If a call is made from a conference, this event is recorded in the log of this conference, if the call is incoming, then in the “Logs” located in the “Reports” of the server.
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= To what level is it recommended to load the processor and video card(s) of the server? =
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Video card - up to 90%, CPU - 70%.
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= If the remaining licenses are 0, can the recording of the conference happen? =
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It won't start.
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= What is the logic for searching for a user on the users -> List tab? Does the Search field select by number? Can I set up a search by name? =
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A case-sensitive match is searched for in the following fields: “Number”, “Name” and IP.

Версия 12:16, 3 октября 2024

How can I find out the current server firmware version?

To find out the current version of the server firmware you need to go to the server management web interface under the admin user and go to the “System” -> “Status” sections. The current version of the server firmware is displayed at the bottom of the page that opens.

Current Server Firmware

How many HD licenses does FullHD take in a roll-out licensing system?

If a FullHD participant doesn’t have 2.5 free HD licenses, he will connect to HD and take one. And if there are only 0.5 licenses left, then it will connect to VGA and take these 0.5 licenses. This logic applies to a push license licensing system rather than per-port licensing. (The distribution uses port licensing by default.)

How does the server behave when there is a lack of licenses?

If there is a shortage of FHD licenses and HD, VGA and audio are available, licenses with video are selected first, and then only with audio. If there is a shortage of all types of licenses, the server prohibits the user from joining the conference by hanging up the call both from the conference and to the conference. If a call is made from a conference, this event is recorded in the log of this conference, if the call is incoming, then in the “Logs” located in the “Reports” of the server.

To what level is it recommended to load the processor and video card(s) of the server?

Video card - up to 90%, CPU - 70%.

If the remaining licenses are 0, can the recording of the conference happen?

It won't start.

What is the logic for searching for a user on the users -> List tab? Does the Search field select by number? Can I set up a search by name?

A case-sensitive match is searched for in the following fields: “Number”, “Name” and IP.